Blog

We’ve rolled out several exciting product updates to make HotelBuddy even easier to use for your team and smoother for your guests. These...

First impressions matter—especially in the hospitality industry. The hotel check-in process sets the tone for the entire guest stay. A...

Instagram marketing for hotels has just received a major upgrade. Now, your public Instagram posts, Reels, and videos can appear directly...

Hotels invest significant effort to ensure guests feel welcome upon arrival. They offer online check-in, room upgrades, and cheerful...

This is a summary of our latest releases packed with enhancements to give you more flexibility in guest registration, automation, and...

Situated on the picturesque shores of the Baltic Sea, Hotel Jurmala Spa is a modern 4-star hotel offering 190 spacious rooms, a full-service wellness center, an award-winning spa, and diverse dining options to suit every palate. With state-of-the-art conference facilities and a multi-level wellness oasis, it provides an exceptional setting for both leisure and business travelers seeking a rejuvenating and seamless experience. We sat down with Dace Šķēle , Ineta Kalpina , and

Located in the heart of historic Riga, Grand Poet Hotel offers guests an unparalleled experience in 168 stylish five-star accommodations, including 20 ultra-luxury suites with breathtaking city views. Alongside its elegant rooms, the hotel features a wellness center, fine dining options, and modern event spaces. Since 2022, Grand Poet has leveraged HotelBuddy to enhance its guest experience, becoming the first hotel in Latvia to integrate this digital solution into its operat

Guest arrival is one of the most important and memorable parts of the guest journey, setting the stage for a seamless and enjoyable stay....

Delivering an exceptional guest experience requires covering every stage of the guest journey—from pre-arrival to departure. HotelBuddy...

In the ever-evolving hospitality industry, understanding the guest journey is crucial for meeting expectations and enhancing the overall...

Located in the heart of Tallinn, the Nordic Hotel Forum features 258 guest rooms, two restaurants, a leisure center, and a conference center, and stands as a beacon of modern hospitality in Tallinn, Estonia. With a commitment to sustainability and a dedication to providing exceptional guest experiences, the hotel underwent total renovation during the covid pandemic and lockdowns and updated its systems to integrate cutting-edge technologies into its operations. The case study

HotelBuddy's innovative Mobile Key technology is designed to cater to the needs of both hoteliers and guests, as it allows guests to...