Mobile Check-Out For Hassle-Free Departures

Guests can complete their check-out with just a few clicks—review their folio, pay outstanding balances, and receive an automated invoice directly from your PMS.

Increase Operational Efficiency

Go paperless with digital invoices and receipts, aligning with eco-conscious guest expectations.

Paperless Invoicing

Offering a convenient and modern check-out option leaves guests with a positive final impression of their stay, increasing the likelihood of positive feedback and repeat stays.

Drive 5-Star Reviews

Contactless check-out simplifies the check-out process, allowing guests to settle their bills and leave feedback directly from their mobile devices.

What Guests Say

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Take a look at what happy travelers have to say about their experience using online check-out at our partner hotels. With Hotelbuddy, you can elevate guest satisfaction, boost your online reviews, and achieve higher ratings on platforms like Booking.com and Tripadvisor.

How Online Check-Out Works

Folio review: Guests can view and verify their charges directly on the HotelBuddy app.
Minibar posting: Guests are asked to post last night minibar.
Secure payment: Guests can pay outstanding balances through integrated payment gateways.
Digital invoicing: Invoices are automatically generated from the PMS and sent to the guest’s email.
Collect feedback: Guests are prompted to rate their stay, with ratings of 4 or 5 stars directed to review platforms and lower ratings sent to your team for follow-up.
Express departure: With everything completed online, guests can skip the front desk and enjoy a stress-free departure.
Data is automatically synced with your hotel’s PMS.

Why Contactless Check-Out Matters

Today’s guests expect flexibility, convenience, and efficiency. By offering a mobile-friendly way to check-out, you not only meet their expectations but also create a lasting positive impression. A smooth departure often leads to positive reviews, increased loyalty, and more direct bookings.

FAQ

Contactless check-out allows guests to review their charges, settle their bills, and receive invoices digitally using their smartphones, without needing to visit the front desk.
Contactless check-out
Absolutely. Contactless check-out uses secure payment gateways and encryption protocols to ensure that all transactions and data exchanges are safe.
Online check-out safety
Reviewing charges before check-out
Absolutely. Guests can access a detailed breakdown of their charges, review any additional expenses, and address discrepancies before finalizing the check-out process.
Convenience: Guests can check out at their leisure without waiting in lines.

Time-Saving: Speeds up the departure process, especially during peak hours.

Enhanced Experience: Provides a seamless and modern service that meets guest expectations.

Benefits of contactless check-out
Reduced Front Desk Congestion: Minimizes queues and allows staff to focus on personalized guest interactions.

Operational Efficiency: Streamlines the check-out process, reducing manual paperwork and potential errors.

Resource Allocation: Frees up staff to attend to other critical tasks, improving overall service quality.

Benefits of contactless check-out for hotels