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Georg Ots Spa Hotel, located on the beautiful island of Saaremaa, Estonia, is one of the region’s leading spa hotels, renowned for...

Located in central Tallinn, Centennial Nexus Hotel Tallinn is part of Unique Hotels Group—an Estonian hotel group operating five distinctive properties, from boutique and family-friendly to business-oriented and countryside escapes. Unique Hotels Group was the first hotel chain in Estonia to implement HotelBuddy across all of its city hotels, positioning itself as a leader in digital hospitality. Opened in 2017, Centennial Nexus Hotel Tallinn was established to commemorate th

Right in the heart of Tallinn’s Old Town, down a quiet cobbled street surrounded by centuries-old architecture, sits Cru Hotel —a 15-room...

Situated on the picturesque shores of the Baltic Sea, Hotel Jurmala Spa is a modern 4-star hotel offering 190 spacious rooms, a full-service wellness center, an award-winning spa, and diverse dining options to suit every palate. With state-of-the-art conference facilities and a multi-level wellness oasis, it provides an exceptional setting for both leisure and business travelers seeking a rejuvenating and seamless experience. We sat down with Dace Šķēle , Ineta Kalpina , and

Located in the heart of historic Riga, Grand Poet Hotel offers guests an unparalleled experience in 168 stylish five-star accommodations, including 20 ultra-luxury suites with breathtaking city views. Alongside its elegant rooms, the hotel features a wellness center, fine dining options, and modern event spaces. Since 2022, Grand Poet has leveraged HotelBuddy to enhance its guest experience, becoming the first hotel in Latvia to integrate this digital solution into its operat

Kultaranta Resort is a unique destination located on an island in Finland’s beautiful Turku archipelago . Valtteri Myrskyluoto , the...

Interview with Dace Šķēle , Sales and Marketing Manager at Hotel Jurmala Spa & Conference Centre . Nestled in the heart of Jurmala,...

Located in the heart of Tallinn, the Nordic Hotel Forum features 258 guest rooms, two restaurants, a leisure center, and a conference center, and stands as a beacon of modern hospitality in Tallinn, Estonia. With a commitment to sustainability and a dedication to providing exceptional guest experiences, the hotel underwent total renovation during the covid pandemic and lockdowns and updated its systems to integrate cutting-edge technologies into its operations. The case study

Located in the bustling city of Tartu, Estonia, SOHO Hotel distinguishes itself as a trendsetter in the hospitality industry with its 59 guest rooms and a popular restaurant that draws both hotel guests and locals.  Soho Hotel in located in the heart of the Old Town of Tartu By integrating HotelBuddy, SOHO has revolutionized the role of the front desk, elevating the receptionists from traditional check-in clerks to customer service agents focused on personalized interactions.

Hedon Spa & Hotel in Pärnu, Estonia, is a distinctive retreat on the white sands of Pärnu beach, blending historical elegance with modern luxury. Its spa integrates the famed therapeutic mud baths of Pärnu, enhancing the wellness experience. With 75 rooms and suites primarily located in its modern wing and gourmet dining at restaurants Raimond and Akord, Hedon embodies its motto, 'Pleasures live here,' offering guests a unique blend of comfort and indulgence. Interview with

Located in the dynamic Rotermanni district in Tallinn, Estonia, the Metropol Spa Hotel enjoys a prime spot that puts guests just a short stroll from the historic Old Town, key attractions, shopping centers, and the port. Home to 137 comfortable rooms and suites, the hotel also boasts a spa and wellness center, conference facilities, and a welcoming bar and restaurant. Its interiors reflect a sleek northern elegance, equipped with modern amenities to guarantee a restful stay,

Hestia Hotel Kentmanni, a 4-star hotel with 92 guest rooms and suites nestled in the heart of Tallinn, Estonia, belongs to the Hestia Hotels Group, which manages 10 hotels in the Baltics. Guest satisfaction is a hallmark of the hotel's reputation, with an impressive overall rating of 9.1 out of 10 based on thousands of reviews on Tripadvisor and Booking.com .The hotel's central location is particularly appreciated by couples, and amenities like a spa, wellness and fitness cen