Blog

Discover the top 10 hotel budgeting mistakes and learn expert strategies for forecasting, labor productivity, sustainability, and technology investment to boost profitability in 2026.

Whether you're new to HotelBuddy or have been using it for a while, small adjustments can lead to significant gains in guest engagement, upsell revenue, and check-in completion rates. Here’s how to get the most from the platform: 1. Optimize Your Guest Emails The pre-arrival email is your guest’s first contact with HotelBuddy — and one of the most important. Avoid vague calls to action like “Check in online here.” Instead, explain clearly why   the guest should check in onlin

Georg Ots Spa Hotel, located on the beautiful island of Saaremaa, Estonia, is one of the region’s leading spa hotels, renowned for...

We’ve rolled out several exciting product updates to make HotelBuddy even easier to use for your team and smoother for your guests. These...

First impressions matter—especially in the hospitality industry. The hotel check-in process sets the tone for the entire guest stay. A...

Instagram marketing for hotels has just received a major upgrade. Now, your public Instagram posts, Reels, and videos can appear directly...

Why Direct Bookings Matter More Than Ever Let’s face it—running a hotel is a tough business, and every euro counts. OTAs like Booking.com...

One of the longest-standing challenges for hoteliers has been striking the right balance between the visibility OTAs provide and the need...

Hotels invest significant effort to ensure guests feel welcome upon arrival. They offer online check-in, room upgrades, and cheerful...

AI isn’t the future of travel — it’s already transforming how guests search, evaluate, and book hotels. If your property isn’t showing up...

The difference between good and exceptional? The extras. In 2025, relying solely on room bookings is no longer a sustainable hotel...

As sustainability continues to redefine hospitality, hotels are innovating in energy efficiency, zero waste, eco-friendly sourcing, and...

This is a summary of our latest releases packed with enhancements to give you more flexibility in guest registration, automation, and...

Located in central Tallinn, Centennial Nexus Hotel Tallinn is part of Unique Hotels Group—an Estonian hotel group operating five distinctive properties, from boutique and family-friendly to business-oriented and countryside escapes. Unique Hotels Group was the first hotel chain in Estonia to implement HotelBuddy across all of its city hotels, positioning itself as a leader in digital hospitality. Opened in 2017, Centennial Nexus Hotel Tallinn was established to commemorate th

Right in the heart of Tallinn’s Old Town, down a quiet cobbled street surrounded by centuries-old architecture, sits Cru Hotel —a 15-room...

In the not-so-distant past, hotel cybersecurity threats were largely phishing emails and stolen passwords —messages disguised as booking...

Artificial Intelligence (AI) is one of the fastest-growing innovations in the hotel industry. While big hotel brands have been early...

Investing in new hotel technology—whether it’s a property management system, housekeeping software or a guest experience platform—is a...

Situated on the picturesque shores of the Baltic Sea, Hotel Jurmala Spa is a modern 4-star hotel offering 190 spacious rooms, a full-service wellness center, an award-winning spa, and diverse dining options to suit every palate. With state-of-the-art conference facilities and a multi-level wellness oasis, it provides an exceptional setting for both leisure and business travelers seeking a rejuvenating and seamless experience. We sat down with Dace Šķēle , Ineta Kalpina , and

Located in the heart of historic Riga, Grand Poet Hotel offers guests an unparalleled experience in 168 stylish five-star accommodations, including 20 ultra-luxury suites with breathtaking city views. Alongside its elegant rooms, the hotel features a wellness center, fine dining options, and modern event spaces. Since 2022, Grand Poet has leveraged HotelBuddy to enhance its guest experience, becoming the first hotel in Latvia to integrate this digital solution into its operat