Anu MetsallikMay 305 minOnline Check-InReducing Stress for Reception During High Season: The Power of Online Check-In, QR Kiosks, and Mobile KeysAs the high season approaches, hotel managers brace themselves for the inevitable influx of guests. This surge can lead to long check-in...
Anu MetsallikMay 94 minCase StudiesCase Study: Nordic Hotel Forum Strategic Adoption of Technology for Guest SatisfactionLocated in the heart of Tallinn, the Nordic Hotel Forum features 258 guest rooms, two restaurants, a leisure center, and a conference...
Anu MetsallikApr 264 minCase StudiesCase Study: SOHO Hotel Secures Competitive Advantage by Adopting HotelBuddyLocated in the bustling city of Tartu, Estonia, SOHO Hotel distinguishes itself as a trendsetter in the hospitality industry with its 59...