Web-Based Guest Experience Platform
Increase revenue, optimize front desk operations and improve guest experience through an intuitive guest app that works in any web browser.
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Features include Online Check-in, Mobile Keys, Upselling, Chat
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Go live in 2 weeks
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Integrates with your PMS
HotelBuddy has created an all-in-one toolkit that adds a digital layer on your guest service flow. Our solution is modular and enables you to put together the perfect solution that is tailored to your hotel needs.
The platform includes the following tools:
Before the stay
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Digital registration card
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Online payment
During the stay
Departure & Post stay
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Online minibar sales
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Online Check out & payment
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Automatic invoicing
Built for independent hotels
HotelBuddy is designed for hotels that want better control over operations without adding complexity. We work with independent properties across Europe that value efficiency, flexibility, and a guest-first approach.
While some may fear technology creates a detached, impersonal customer service experience, Hotelbuddy actually empowers businesses to serve customers on a deeper level by enabling personalization of marketing messages, automation of tedious tasks, and providing more efficient ways to address customer needs.
Kaidi Krimm
Marketing Manager
Nordic Hotel Forum
Client-side design and user flow is well built and modern. Hotel side backend has a clean look, and you can get the usage statistics from the dashboard, accept/decline orders in one place. The hotel can manage all descriptions and translations itself. Automatic rules for prepayment bookings based on rate code or note fields in PMS.
Aimar Reinup
Revenue Manager
Hestia Hotel Group
To the hoteliers who fear losing the personal touch, I can assure you we’ve experienced the opposite. HotelBuddy simply gives guests more choice. It shows that the hotel is innovative and keeps up with the times. I strongly believe that every hotel can be both forward-thinking and offer highly personalized service at the same time. Those who want human interaction still get it. Those who prefer a seamless digital journey can have that too.
Diana Timberg
Hotel Manager
Lydia Hotel
Media
We are proud to be spotlighted across reputable media platforms. Dive into these articles for deeper insights into HotelBuddy's impact and innovations. Click the articles below to read the full stories.
