How to Improve Hotel Check-In: 8 Practical Improvements That Pay Off

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HotelBuddy is a web-based self-service platform designed to enhance hotel operations and elevate the guest experience with features like online check-in/out, mobile keys, extra service sales, guest chat, TV casting, mobile payments.

The HotelBuddy project is an innovative solution for hotels to digitize and automate the guest journey. The project received funding of €270,645 from the "Entrepreneurial Product Development Support for the Period 2014–2020 – COVID-19" measure, supported by Enterprise Estonia (EAS). Additionally, the HotelBuddy project has been funded by the European Regional Development Fund under the COVID-19 pandemic response framework with €291,402.63 in 2022-2023.

HotelBuddy Technology OÜ received funding of €149,800 in 2025 from Enterprise Estonia (EIS) for the development of a data-driven reporting prototype under the project application for HotelBuddy Lite X. The project aims to develop the new HotelBuddy Lite product and an integration with the Estonian Police and Border Guard Board’s (PPA) information system TURS via the secure X-Road platform.

As part of the project, HotelBuddy is creating an integration with the PPA’s TURS system and developing the “HotelBuddy Lite” product. This solution enables accommodation providers to implement HotelBuddy’s contactless guest solution without requiring a complex two-way integration, making the digitization of the guest journey more convenient. The new solution is also suitable for accommodation providers that do not have a PMS system or face challenges in integrating their existing system but wish to securely transfer guest data to the PPA’s national system.

The HotelBuddy project is an innovative solution for hotels to digitize and automate the guest journey. The project received funding of €270,645 from the "Entrepreneurial Product Development Support for the Period 2014–2020 – COVID-19" measure, supported by Enterprise Estonia (EAS). Additionally, the HotelBuddy project has been funded by the European Regional Development Fund under the COVID-19 pandemic response framework with €291,402.63 in 2022-2023.

HotelBuddy Technology OÜ received funding of €149,800 in 2025 from Enterprise Estonia (EIS) for the development of a data-driven reporting prototype under the project application for HotelBuddy Lite X. The project aims to develop the new HotelBuddy Lite product and an integration with the Estonian Police and Border Guard Board’s (PPA) information system TURS via the secure X-Road platform.

As part of the project, HotelBuddy is creating an integration with the PPA’s TURS system and developing the “HotelBuddy Lite” product. This solution enables accommodation providers to implement HotelBuddy’s contactless guest solution without requiring a complex two-way integration, making the digitization of the guest journey more convenient. The new solution is also suitable for accommodation providers that do not have a PMS system or face challenges in integrating their existing system but wish to securely transfer guest data to the PPA’s national system.

sales@hotelbuddy.eu
Pärnu mnt 105
Tallinn 11312

Estonia

The HotelBuddy project is an innovative solution for hotels to digitize and automate the guest journey. The project received funding of €270,645 from the "Entrepreneurial Product Development Support for the Period 2014–2020 – COVID-19" measure, supported by Enterprise Estonia (EAS). Additionally, the HotelBuddy project has been funded by the European Regional Development Fund under the COVID-19 pandemic response framework with €291,402.63 in 2022-2023.

HotelBuddy Technology OÜ received funding of €149,800 in 2025 from Enterprise Estonia (EIS) for the development of a data-driven reporting prototype under the project application for HotelBuddy Lite X. The project aims to develop the new HotelBuddy Lite product and an integration with the Estonian Police and Border Guard Board’s (PPA) information system TURS via the secure X-Road platform.

As part of the project, HotelBuddy is creating an integration with the PPA’s TURS system and developing the “HotelBuddy Lite” product. This solution enables accommodation providers to implement HotelBuddy’s contactless guest solution without requiring a complex two-way integration, making the digitization of the guest journey more convenient. The new solution is also suitable for accommodation providers that do not have a PMS system or face challenges in integrating their existing system but wish to securely transfer guest data to the PPA’s national system.

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