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Whether you're new to HotelBuddy or have been using it for a while, small adjustments can lead to significant gains in guest engagement, upsell revenue, and check-in completion rates. Here’s how to get the most from the platform: 1. Optimize Your Guest Emails The pre-arrival email is your guest’s first contact with HotelBuddy — and one of the most important. Avoid vague calls to action like “Check in online here.” Instead, explain clearly why   the guest should check in onlin

Instagram marketing for hotels has just received a major upgrade. Now, your public Instagram posts, Reels, and videos can appear directly...

Hotels invest significant effort to ensure guests feel welcome upon arrival. They offer online check-in, room upgrades, and cheerful...

The difference between good and exceptional? The extras. In 2025, relying solely on room bookings is no longer a sustainable hotel...

Artificial Intelligence (AI) is one of the fastest-growing innovations in the hotel industry. While big hotel brands have been early...

Located in the heart of Tallinn, the Nordic Hotel Forum features 258 guest rooms, two restaurants, a leisure center, and a conference center, and stands as a beacon of modern hospitality in Tallinn, Estonia. With a commitment to sustainability and a dedication to providing exceptional guest experiences, the hotel underwent total renovation during the covid pandemic and lockdowns and updated its systems to integrate cutting-edge technologies into its operations. The case study