HotelBuddy + RUCKUS: Wi-Fi That Unlocks Digital Keys and Casting
Why Choose RUCKUS
RUCKUS is a world leader in hospitality networking, trusted by global hotel brands for delivering secure, high-capacity internet in environments with thousands of connected devices.
Their technology goes beyond standard Wi-Fi by offering dedicated hospitality solutions, including an IoT Controller and per-room private networks.
Today’s guests judge a hotel as much by its Wi-Fi as by its beds. A reliable connection for online meetings, streaming favorite series or connecting with friends and family online is non-negotiable. Poor Wi-Fi is one of the most common complaints in online reviews and can directly affect bookings, ratings, and guest satisfaction.
A strong and stable network is the foundation for everything from smooth guest communication to digital services like mobile keys and in-room casting.
Why RUCKUS Users Should Choose HotelBuddy
If your hotel already uses RUCKUS Wi-Fi you can start offering digital keys and in-room casting to take your operations and guest experience to the next level.
Here’s why HotelBuddy is the perfect addition for hotels:
Operational Efficiency
Improves check-in and check-out processes, enables digital keys to open room doors from guest's smartphone.
Better Guest Experience
Allows easy access to all services through a web app, including in-room entertainment like TV casting.
Increased Revenue
Offers room upgrades, personalized upselling, and extra services through automated suggestions.
Sustainability
Reduces paper and plastic use with digital keys, paperless transactions, and virtual directories.
IoT Network for Mobile Keys
HotelBuddy’s mobile key solution lets guests unlock their rooms, gym, spa, and parking gates directly from their phone. To make this possible, we rely on Ruckus’ advanced IoT network.
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Traditional Wi-Fi networks cannot securely manage door locks and mobile key signals across hundreds of rooms.
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Ruckus’ IoT controller creates a secure channel between HotelBuddy’s IoT modules (installed in the door locks) and the guest’s phone.
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This makes Ruckus the only provider that enables hotels to open doors using a combined IoT + Wi-Fi network, without replacing expensive lock hardware.
The result: a cost-effective, reliable, and secure mobile key system that works property-wide.
Private Per-Room Networks for Casting
Guests no longer want to browse unfamiliar TV channels—they want to stream their own Netflix or Spotify. But streaming in hotels comes with a challenge: how to keep each guest’s devices private and secure.
HotelBuddy leverages Ruckus’ advanced technology, which automatically creates a separate Wi-Fi network for every room.
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Guests can safely cast content from their phones to the in-room TV.
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Devices “see” only their own room’s TV, not their neighbor’s.
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No complicated pairing or logins required—simply connect to your room's WI-Fi, open Netflix and select to cast to your room TV.
This gives guests a home-like experience, while keeping their personal devices safe from accidental connections in a crowded hotel Wi-Fi environment.
