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Web-Based Guest Experience Platform 

Increase revenue, optimize front desk operations and improve guest experience through an intuitive guest app that works in any web browser. 

  • Features include Online Check-in, Mobile Keys, Upselling, Chat

  • Go live in 2 weeks

  • Integrates with your PMS

Language selection

Guests can choose their preferred language for the app and hotel communication. They can change it anytime.

My stay

Guests can view their current bill, track orders, and manage their stay with ease.

Guests can message hotel staff directly for quick assistance, requests, or questions.

Guests can message hotel staff directly for quick assistance, requests, or questions.

Hotel info

Guests can access a digital room directory with all the essential information about the hotel, amenities, and services.

Guests receive their personal Wi-Fi details and can stream content from their device to the hotel TV.

Guests can check out on their phone and pay for any extra services before departure.

Guests can unlock their room, corridor doors, spa, gym, and parking with a single tap.

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HotelBuddy Guest App

Eliminate Queues

About 60% of guests will check in online to make their arrival frictionless and reduce wait times upon arrival.

Increase Revenue 

Automatic room upsells and service offerings served at the right moment improve conversion rates by 25%.

Improve Customer Satisfaction

Boost brand loyalty and customer satisfaction by offering smart tech solutions to impress your guests.

Go Paperless

Eliminate paper registration forms, document photocopies, old-fashioned room directories and plastic key cards to cut costs.

All-in-One Self-Service Platform 

for Individual Hotels & Hotel Groups

HotelBuddy has created an all-in-one toolkit that adds a digital layer on your guest service flow. Our solution is modular and enables you to put together the perfect solution that is tailored to your hotel needs. The platform includes following tools:

Before the stay

During the stay 

Departure & Post stay

100% Web-Based Guest App

Works in any web browser. No downloads required.